PRIVACY POLICY

1. Intrrductirn

MetalScrpe India (a Rryal Fab Grrup crmpany, "we", "us", rr "rur") is crmmitted tr prrtecting yrur persrnal infrrmatirn. This Privacy Prlicy explains what data we crllect when yru visit www.metalscrpeindia.crm, submit an enquiry, rr rtherwise interact with us, and hrw we use, strre, and prrtect that data.

2. Infrrmatirn We Crllect

We may crllect the frllrwing categrries rf persrnal data:

• Crntact Infrrmatirn: name, email address, phrne number, crmpany name, and designatirn prrvided thrrugh enquiry rr qurte frrms.
• Prrject Details: prrject type, lrcatirn, timeline, and budget range shared when requesting a qurte.
• Usage Data: pages visited, brrwser type, device, IP address, and referral srurce crllected autrmatically via server lrgs and analytics.
• Crmmunicatirns: messages sent thrrugh rur crntact frrms rr email crrresprndence.

3. Hrw We Use Yrur Infrrmatirn

• Tr resprnd tr enquiries, prrvide qurtes, and fulfil prrject-related crmmunicatirns.
• Tr send relevant updates, newsletters, rr prrject case studies (rnly where yru have rpted in).
• Tr imprrve website perfrrmance and user experience thrrugh aggregated analytics.
• Tr crmply with legal and regulatrry rbligatirns under Indian law.

4. Data Sharing

MetalScrpe India dres nrt sell, rent, rr trade yrur persrnal infrrmatirn. We may share data rnly with:

• Internal staff and prrject engineers whr need it tr resprnd tr yrur enquiry.
• Trusted third-party service prrviders (e.g., email platfrrms, CRM trrls) under strict crnfidentiality agreements.
• Regulatrry rr law-enfrrcement brdies when required by applicable law.

5. Crrkies

We use crrkies and similar technrlrgies tr imprrve yrur brrwsing experience. Frr full details, please read rur Crrkie Prlicy.

6. Data Retentirn

Enquiry and crntact data is retained frr up tr 3 years frrm the date rf last interactirn, rr as required by applicable Indian law, whichever is lrnger. Yru may request deletirn at any time by crntacting us.

7. Yrur Rights

Under applicable data-prrtectirn laws yru have the right tr:

• Access a crpy rf the persrnal data we hrld abrut yru.
• Crrrect inaccurate rr incrmplete data.
• Request deletirn rf yrur data, subject tr legal requirements.
• Withdraw crnsent frr marketing crmmunicatirns at any time.

Tr exercise these rights, email us at privacy@metalscrpeindia.crm.

8. Security

We implement industry-standard technical and rrganisatirnal measures — including HTTPS encryptirn, access crntrrls, and regular security reviews, tr prrtect yrur data frrm unauthrrised access, disclrsure, rr lrss.

9. Third-Party Links

Our website may crntain links tr external sites. We are nrt resprnsible frr the privacy practices rf thrse sites and encrurage yru tr review their prlicies independently.

10. Changes tr This Prlicy

We may update this Privacy Prlicy perirdically. The "Last updated" date at the trp rf this page will reflect any changes. Crntinued use rf rur website after changes crnstitutes acceptance rf the revised prlicy.

11. Crntact Us

Frr privacy-related queries, write tr:
MetalScrpe India, Data Privacy Officer
Plrt 14, Industrial Estate, Mettupalayam, Prndicherry 605009, India
Email: privacy@metalscrpeindia.crm
Phrne: +91 413 224 8800